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TLH Recruitment Case Study

Refari worked with TLH Recruitment to identify technical issues, structural weaknesses, and design limitations within the existing website, then rebuilt the platform into a modern recruitment-focused digital experience.The goal was not just redesign, but full optimisation of usability, structure, and performance.

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Our Client

TLH Recruitment specialises in delivering high-quality screening services for blue and white-collar roles, alongside payroll and onboarding solutions that support end-to-end workforce management.With deep industry expertise and experienced consultants, TLH Recruitment builds strong talent networks across specialist sectors, helping clients access high-quality candidates and streamline hiring processes.

The Challenge

TLH Recruitment’s existing website suffered from outdated design, inconsistent structure, and unclear service presentation, limiting user experience, reducing engagement, and making it difficult to effectively showcase their screening, payroll, and onboarding capabilities online.

Outdated Website Performance & Structure

TLH Recruitment’s existing website no longer reflected the quality or efficiency of their recruitment and workforce solutions. The platform had structural issues, inconsistent layouts, and outdated design elements that limited usability and brand perception.

Inconsistent User Experience Across Pages

The website lacked consistency in navigation, layout, and content presentation. This created friction for users trying to explore services such as screening, payroll, and onboarding, reducing engagement and clarity across the site.

Weak Representation of Core Services

Key services including screening processes, payroll management, and onboarding solutions were not clearly structured or effectively communicated online. This made it harder for clients and candidates to understand the full value of TLH Recruitment’s offering.

Limited Website Flexibility

The existing system made it difficult for the team to quickly update pages, adjust layouts, or improve content structure. This reduced agility in managing recruitment marketing and updating service information.

Poor Conversion Flow

User journeys across the website were not optimised for engagement or conversion. Candidates and clients faced unclear pathways when trying to access job information or service details, leading to drop-offs.

Outdated Visual Design

The old website design no longer matched TLH Recruitment’s professional positioning. It lacked the modern, polished appearance required to build trust with candidates and enterprise clients.

TLH Recruitment Website Fixes

TLH Recruitment required critical website fixes to resolve outdated design issues, improve navigation consistency, and enhance usability. The goal was to modernise the platform, improve performance, and create a clearer, more effective recruitment website experience.

TLH Recruitment Website Design Journey

One of the key priorities for the project was ensuring a smooth implementation process with minimal disruption to ongoing recruitment operations. Refari worked closely with the New Venture Recruitment team throughout every stage of the rollout.

#1

Old Website Audit.

In the Old Website Audit phase, we conduct a thorough examination of your existing website, scrutinizing every aspect to identify errors and issues. This crucial step allows us to pinpoint areas needing enhancement, ensuring the updated site not only rectifies these faults but also significantly improves upon the original.

#2

Transforming Your Site into a Modern Masterpiece

“Revamp and Refresh” focuses on identifying and fixing issues with your old website, followed by a redesign to make it more visually appealing and user-friendly. We aim to transform your site into a modern, engaging online presence.

#3

Unveiling Your Website's New Era

Your updated website is now live, replacing the previous version. Visitors will be greeted by the new and improved site, designed to enhance their experience and interaction with your brand.

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Refari Builds Around Recruitment Simplicity

Recruitment agencies choose Refari because it stands out as a complete, modern recruitment marketing solution. It removes the need for multiple tools by combining everything into one streamlined and scalable platform.

Refari is considered the best choice because it improves recruitment performance, reduces manual work, and delivers a more consistent and engaging candidate journey across all digital touchpoints.

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